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Privacy Policy
Last updated: January 28, 2026
Passmaster operates this store and website, including all related information, content, features, tools, products, and services, in order to provide a personalized shopping experience for its customers (collectively, the “Services”). The Passmaster store is powered by Shopify, which enables us to provide the Services to you.
This Privacy Policy describes how we collect, use, and disclose your personal information when you visit or use the store, purchase products, conduct transactions using the Services, or otherwise communicate with us. If there is any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy governs the collection, processing, and disclosure of personal information.
Please read this Privacy Policy carefully. By accessing or using any of the Services, you confirm that you have read and understood this Privacy Policy and the collection, use, and disclosure of your information as described herein.
Personal Information We Collect or Process
When we use the term “personal information,” we mean information that identifies, relates to, describes, or can reasonably be linked to you or another individual. Personal information does not include information that has been anonymized or de-identified so that it cannot reasonably be linked to you.
Depending on how you use the Services, where you live, and what is permitted or required by applicable law, we may collect or process the following categories of personal information, including inferences drawn from them:
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Contact information – such as your name, address, billing address, shipping address, phone number, and email address.
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Financial information – such as credit or debit card numbers, payment account details, transaction details, payment method, payment confirmations, and other payment-related data.
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Account information – such as your username, password, security questions, preferences, and settings.
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Transaction information – such as products viewed, added to cart or wishlist, purchased, returned, exchanged, or canceled, and your transaction history.
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Communications with us – such as information you provide when contacting customer support.
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Device information – such as information about your device, browser, network connection, IP address, and other unique identifiers.
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Usage information – such as how and when you access or use the Services and navigate our website.
Sources of Personal Information
We may collect personal information from the following sources:
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Directly from you, including when you create an account, use the Services, communicate with us, or otherwise provide personal information.
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Automatically through the Services, including from your device, cookies, and similar technologies.
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From service providers, including those who collect or process information on our behalf.
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From partners or other third parties.
How We Use Your Personal Information
Depending on how you interact with us, we may use personal information for the following purposes:
Providing, Customizing, and Improving the Services
Including fulfilling contracts, processing payments, completing orders, managing accounts, arranging shipping, handling returns and exchanges, sending account notifications, enabling reviews, and recommending products based on your activity.
Marketing and Advertising
Including sending promotional communications by email, SMS, or mail, and displaying advertisements based on your activity, purchases, or browsing behavior.
Security and Fraud Prevention
Including authenticating accounts, securing payments, detecting and preventing fraudulent or malicious activity, and protecting our Services and users. You are responsible for maintaining the confidentiality of your login credentials.
Communicating With You
Including providing customer support, responding to inquiries, and maintaining our business relationship.
Legal Reasons
Including compliance with laws, responding to legal requests, enforcing our terms and policies, and handling disputes or legal claims.
How We Disclose Personal Information
We may disclose personal information to third parties for legitimate purposes, including:
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Shopify, vendors, and service providers (e.g., payment processing, analytics, hosting, fulfillment, shipping, and customer support).
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Business and marketing partners to provide advertising and marketing services, including personalized ads based on your activity across merchants and websites. Partners use your data according to their own privacy policies.
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When you direct or consent to disclosure, such as for shipping or social media integrations.
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Affiliates or within our corporate group.
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Business transactions, such as mergers or insolvency proceedings, and to comply with legal obligations or protect rights, property, and safety.
Relationship With Shopify
Shopify powers the Services and processes personal data to provide and improve them. Data may be shared with Shopify and third parties located in other countries. Shopify may use enhanced features that rely on data from interactions with our store, other merchants, and Shopify services. In such cases, Shopify is responsible for processing personal data.
More information is available in Shopify’s Consumer Privacy Policy and Privacy Portal.
Third-Party Websites and Links
The Services may contain links to third-party websites or platforms. We are not responsible for their privacy or security practices. Information shared in public or semi-public spaces may be visible to others without restriction.
Children’s Data
The Services are not intended for children, and we do not knowingly collect personal data from minors. If a child has provided us with personal data, a parent or guardian may request deletion. As of the effective date, we do not knowingly sell or share personal data of individuals under 16.
Data Security and Retention
No security system is perfect, and we cannot guarantee absolute security. Data retention depends on factors such as account maintenance, service provision, legal obligations, dispute resolution, and policy enforcement.
Your Rights and Choices
Depending on your location, you may have rights including:
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Access to your personal data
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Deletion of your personal data
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Correction of inaccurate data
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Data portability
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Opt-out of the sale or sharing of data for targeted advertising
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Managing communication preferences
EU/UK residents may also have the right to object to processing, restrict processing, or withdraw consent.
We do not discriminate against users for exercising their rights. Identity verification may be required. Authorized agents may act on your behalf as permitted by law.
Complaints
If you have concerns about how your data is processed, contact us using the details below. You may also have the right to lodge a complaint with your local data protection authority.
International Data Transfers
Your data may be transferred, stored, and processed outside your country. Transfers outside the EEA or UK rely on recognized safeguards such as Standard Contractual Clauses, unless adequate protection is established.
Changes to This Privacy Policy
We may update this Privacy Policy periodically. Updates will be posted on this website and the “Last updated” date will be revised in accordance with applicable law.
Contact
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:
